Email signature images sent as attachments

Updated 7 Nov 2026 · Checked against Microsoft Support · By Hilsio team

Short answer

When a logo arrives as an attachment instead of inline, the image was usually embedded (pasted from disk, base64, or VML in classic Outlook) rather than linked from a public https URL. Rebuild the signature with linked PNG or JPG images and explicit width and height.

Checked 7 Nov 2026

  • Classic Outlook
  • Apple Mail
On this page+
  1. 01 What you see
  2. 02 Outlook
  3. 03 Apple Mail
  4. 04 How to fix
  5. 05 FAQ

01What it looks like

Recipients may see a paperclip, a separate image file, or a blank box where the logo should be. The message still sends, but the signature looks unprofessional and some clients block the attachment.

02Outlook and attachments

Classic Outlook can treat VML-wrapped or locally embedded images as attachments. Microsoft documents using the Image button in the signature editor with a linked picture when possible.

Dragging a file into the signature box often embeds it. Use Insert picture from a web address instead.

03Apple Mail on Mac

Pasting images from the clipboard can embed them as attachments on send. Prefer a signature whose images are already on https links, then paste rendered HTML into Mail › Settings › Signatures.

04Switch to hosted images

1

Export or upload the logo as PNG or JPG

2

Host it on a public https URL (Hilsio does this when you build a signature)

3

Rebuild the signature HTML with <img src="https://…"> and width/height attributes

4

Paste the rendered signature into your client's settings and save

FAQ

Why does my email signature send images as attachments?+

The image was embedded in the message instead of linked. Dragging files into the signature editor, base64 data, or certain VML markup in classic Outlook cause this. Use linked https images with explicit dimensions.

How do I stop Outlook from attaching my logo?+

Remove embedded images from the signature, host the logo on https, and insert it by URL or paste a table-based signature built with linked images. Avoid dragging pictures from your desktop into the signature box.

Do hosted images count toward Gmail's size limit?+

Yes. The img tag and URL still count toward Gmail's 10,000-character limit, but they are far smaller than base64 blobs. See the Gmail too-long fix guide and use the size meter.

Related

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